Use of E-Commerce in The World of Business

The process of purchasing, offering for sale, or transferring goods, services, and information over computer networks is known as electronic commerce (e-commerce). E-commerce is a subset of e-business, which has a broader definition that includes business partners, customer support, and job openings in addition to commercial activities. A database or database (database), e-mail or electronic mail (e-mail), non-computer technology in the form of different delivery systems, and a method of payment for e-commerce are additional requirements for e-commerce in addition to networking technologies. Given that e-commerce is electronic, customers can access and place orders from many locations. Given the current state of modern technology, a client wishing to access online shopping need not physically be there, as there are numerous locations in Indonesia's major cities that offer WiFi-enabled internet access via laptop, notebook, or Personal Digital Assistant (PDA). So, this is a crucial time for businesses to establish e-commerce services. E-commerce is still largely unused in Indonesia. Following some background information, the author talks about the benefits of e-commerce to his business goals.


INTRODUCTION
Given the current state of modern technology, there are many locations in major cities in Indonesia that offer Wi-Fi-enabled internet access through your laptop, notebook, or personal digital assistant (PDA), so you want access to online shopping. The customer does not have to be physically present [1]. Therefore, this is a critical time for companies to set up e-commerce services. E-commerce is still largely unused in Indonesia. Following some background information, the author talks about the benefits customer care, recruitment, etc [20]. Electronic commerce extends beyond Internet network technology to include databases or technical data in databases (databases), electronic mail or electronic mail (email), and other non-technical forms of computers such as product delivery systems and payment instruments. [21] According to Rahmati (2009), e-commerce or electronic commerce refers to the use of marketing systems or electronic media [22]. All distributions, sales, purchases, marketing, and services of products conducted through electronic systems such as the Internet and other types of computer networks are part of e-commerce.
E-commerce is a combination of services and goods rather than services and items [23]. With the liberalization of domestic services and their increasing integration into global manufacturing activities, e-commerce and related internet-based activities can become engines for improving domestic economies. It also extends to, but is not limited to, the country's domestic surveillance, especially in the fields of telecommunications, services finance, shipping and sales [24]. Because e-commerce integrates domestic transactions with the retail industry. Electronic commerce is a term used to describe the buying and selling of goods, services, and information conducted electronically using computer networks. The Internet is one of the networks used. Electronic commerce (business conducted by electronic transmission), including electronic commerce [25].
A three-stage infrastructure value chain is integrated as part of an e-commerce implementation. 1st, 2nd, and 3rd place is the infrastructure for the flow of goods (distribution system), money (payment system), and information (information system). Enterprise system integration is necessary to create supply chain transparency. [26] It enables the integration of supply chain systems from suppliers through factories, warehouses, distribution, and transportation services to customers [27]. When creating an online store, you should pay special attention to three things. Variability, visibility, and speed in trading [28]. The following is the e-commerce process: A. Electronic display of goods and services (website development). B. Availability of invoices right away and immediate ordering. C. Automate customer accounts safely (both account numbers and credit card numbers). D. Direct payments (online) and transaction management.
Value of e-commerce transactions 2017-2020

METHOD
The types of transactions that can be conducted through an e-commerce website are very diverse [29] The payment methods used are not only quick but also effective using traditional techniques like in the past [30]. There are at least three different payment options, including: 1. Payment by cash on delivery (COD) Especially in Indonesia, any e-commerce site accepts these payments. Cash on delivery is another name for instant payment. Buyers pay producers through third parties or distributors such as Lazada, Tokopedia. This makes the process relatively easy. Agents in this field, such as JNE, Express. In addition to a simple checkout process, the product has been delivered to the customer's home and can be verified, giving the buyer peace of mind that they have their initials on them. Inspection of goods received prior to completing the payment process.

Electronic Payment Instruments
In addition to the prevalence of electronic payments, some people complain that they are too busy or too lazy to do household chores or even the office. We conduct business using virtual currencies, such as Ovo, through commerce sites. The use of digital wallets is now spreading not only in Indonesia but throughout society. Current examples are Go Pay, OVO, Funds, etc.

Account-based Payments
In addition to cash on delivery and digital wallet functions, account settlement is also available. This type of payment is often made by some people who have ATMs (cash dispensers) in both traditional and alternative banks.

RESULTS AND DISCUSSION
Pros and cons of e-commerce in the business world Presence of a dependable management team, timely delivery, excellent service, structurally sound business organization, network infrastructure and security, reliable website design, and aspects such as: 1. Offer a reasonable pricing 2. Offer quick, helpful, and responsive purchasing services. 3. Provide thorough and understandable details about the products and services. 4. Offer several extras, like coupons, deals, and discounts. 5. Pay close attention to details like buying bids. 6. Establish a feeling of community for dialogue, customer feedback, etc. 7. Make trading activity easier.
The benefits experienced by the business, particularly for the benefit of the customers, demonstrate that e-commerce can offer benefits in addition to these: • Obtain new clients. According to studies by Hoffman and Novak (2000), Swagman (1999), Hamill da Gregory (1997), and Hoffman and Swagman (2000), one of the advantages of using e-commerce in business is attracting new clients. E-commerce enables businesses to gain new clients from both domestic and international markets.
• Bring in customers to keep afloat. E-banking prevents clients from migrating to other banks, according to studies by Daniel & Story in the banking sector from 1997. In addition, banks will also gain new clients from the remaining institutions with outdated technology.
• Raising the caliber of the service. E-commerce makes it feasible for businesses to deliver better services by personalizing interactions and providing information based on what customers desire. Studies that suggest using e-commerce can help to raise the caliber of this service were proposed by Gosh, 1998.
• Serving clients without regard to time. According to research by Daniel & Story from 1997, customers are not restricted by a company's closing or opening hours to transact business or use its services.
Ecommerce offers manufacturers a choice regarding the type of business to build and the size of the business. Manufacturers can choose to create target markets for the entire market or focus on specific market segments by implementing technical ecommerce intelligence. E-commerce allows small businesses to offer high quality, affordable products so they can compete with confidence. Since cost is not the main obstacle, the most important question is how a small business presents its offers on its website and generates income from online sales.
The World of Business's E-Commerce Process to ensure that the operation and administration of e-commerce activities operate smoothly, businesses require a few key components. As seen in the accompanying image, there are several key elements that are crucial to the corporate world's e-commerce process: Figure 2. Process Categories of e-commerce 1. Access control and security, which includes having a password, encryption key, certification, or digital signature to provide users of e-commerce sites a sense of confidence and safe access. Then there is authorization to only access certain areas, ensuring that only users who have registered may access the information and apps already in place. To safeguard e-commerce site resources from numerous risks like hackers, stealing passwords or credit card details, or preventing system failures, access control and security must be implemented.

Figure 2. Some Key Favtor for Succes in E-Commerce
Impacts of e-commerce in Business: Positive and Negative Positive impact: • There may be more promising new revenue streams that are not available in conventional transaction systems. • Can expand exposure to markets (market share).
• Extend the range (global reach).
• Boost a customer's loyalty.
• speed up the production process.
• Strengthen the value chain (income chain).

Negative impact:
• Direct monetary loss brought on by deception. A fraudster will either replace all of the current financial information or move money from one account to another. • The lookout for important, private data. Emerging disturbances have the potential to reveal all private information to unreliable parties and cause significant losses for the victim. • Business potential lost as a result of service disruption. This problem includes non-technical failures like an unexpected power loss. • Unauthorized individuals using resources they have access to. Consider a scenario in which a single hacker program (hacker) gained access to a financial system and then transferred money from several other people's accounts to his own account.

CONCLUSION
The highly competitive corporate sector can expect to benefit greatly from the use of Internet technology. Companies that can integrate technology into their operations will be able to compete in the industry. Using electronic commerce (e-commerce) to advertise diverse types of goods and services in both physical and digital formats is one-way technology is used to improve business competition and product sales. am. Customers can access electronic commerce (e-commerce) services and place orders from a variety of locations. Modern savvy consumers who want to take advantage of e-commerce do not